VeroTask
Privacy Policy
VeroTask collects the information reasonably needed to operate a trusted local-services marketplace.
Effective: September 19, 2026
Account data
We process name, email, role, account-security data and business information you submit or claim.
Booking data
Bookings may contain service address, date/time, selected service, service price, VeroTask booking fee, notes, messages, status history and dispute records.
Location and arrival verification
Provider location is requested for booking-specific arrival verification and optional check-out, not continuous background tracking. Arrival records may include timestamp, geolocation, distance from the service address, service-PIN verification or direct customer arrival confirmation.
Payments
Stripe processes VeroTask booking fees and optional provider subscriptions. VeroTask stores transaction identifiers and status needed to reconcile those charges. The service price is paid directly to the professional and is not processed by VeroTask.
Email engagement
When a user has opted in to promotional email, VeroTask may record delivery, first reported open and primary call-to-action click events for campaign measurement and follow-up. Open events can be affected by email privacy proxies and are treated as approximate engagement signals. Transactional messages remain necessary for account, booking, payment and security operations.
Provider profile photos
Claimed professionals must provide a recent face photo so customers can recognize the person expected to arrive. Current profile photos may be displayed publicly. Prior versions may be retained securely for fraud prevention, audit, safety, dispute handling and legal recordkeeping.
Public listings
Unclaimed business profiles may contain public commercial information. A business can use the claim process to verify and manage its profile.
How information is used
We use information to authenticate users, operate bookings, prevent fraud, rank providers, resolve disputes, provide support, send transactional notices and meet legal obligations.
Sharing
Information may be shared with the other booking party as needed to perform the service and with processors such as Stripe, email, hosting and database providers. Optional private object storage may also be used for future platform features.
Retention
We retain records as reasonably necessary for bookings, disputes, fraud prevention, accounting, safety and legal obligations.
Choices and rights
Users may request correction, access or deletion where applicable, subject to records VeroTask must retain for transactions, disputes, fraud prevention or law.
Security
VeroTask uses authenticated access, restricted server credentials, private evidence storage, signed temporary links, audit records and Stripe for platform charges. No online system can promise absolute security.
Contact
Privacy and account requests should be sent through the support contact published by VeroTask.